Effective date: 20 September 2026
This policy explains how the Rayofi mobile app handles information when you use it with compatible Rayofi Go-Tone equipment.
Information stored on your device
The app stores workout history, custom workouts, equipment choices, custom resistance curves, app settings, and selected device identifiers locally on your device. This version does not upload training data to a Rayofi server and does not require a Rayofi account. Android or Apple device backups may include this local data depending on your device and backup settings.
Bluetooth and connected equipment
With your permission, the app uses Bluetooth to find and connect to compatible Go-Tone equipment, send training settings and firmware updates, and receive device status and workout measurements. These exchanges happen locally between your phone and your equipment.
On older Android versions, the operating system may require location permission to discover nearby Bluetooth devices. Rayofi does not use that permission to collect or store your location.
Optional voice features
When you activate a voice feature and grant microphone permission, the app uses the microphone and your device's speech-recognition service to interpret your words. Rayofi does not save audio recordings or send them to a Rayofi server. The speech service configured on your device may process audio under its own privacy terms. Manual controls work without microphone permission.
Coach, analytics, and advertising
The coach in this version uses responses built into the app. Prompts are not sent to an external artificial-intelligence provider. The app contains no advertising or third-party analytics SDKs and does not track you across other companies' apps or websites.
Shopping and support
Shopping and contact links open external services whose own privacy practices apply. If you contact support, Rayofi receives the information you choose to provide so the team can respond to your request.
Your choices and deletion
You can revoke Bluetooth and microphone permissions in your device settings. Deleting the app removes its local data from that device. Device backups are managed separately in your device settings.
For access, correction, or deletion requests concerning information you sent to Rayofi support, contact us using the details below.
Contact
Rayofi
Praediniussingel 1
Groningen, Netherlands
support@rayofi.com
https://rayofi.com/pages/contact
We may update this policy when the app or our practices change. The effective date above identifies the current version.
